Privacy Policy
This Privacy Policy describes how Nusa Stamina collects, uses, and shares your personal information when you visit nusastamina.id. We are committed to protecting your privacy and ensuring that your data is handled securely and in accordance with relevant Indonesian data protection laws.
By using this website, you agree to the collection and use of information as outlined in this document.
Information Collection
What we gather and why, when you interact with nusastamina.id.
When you fill out a contact form, subscribe to our newsletter, or reach out for guidance on wellness content, you may provide your name, email address, and phone number. This information is shared only when you choose to submit it.
Your browser transmits usage data such as your IP address, browser type, operating system, and the pages you visit on our site. This helps us understand how visitors find and navigate our content.
We collect these categories of information for distinct purposes. Personal data you submit through forms is used to respond to your inquiries and provide the support you request. Usage data gathered automatically by your browser is used solely for analyzing site traffic patterns and improving the overall experience for every visitor. We do not combine automatically collected data with personally identifiable information unless necessary to respond to a specific request you have made.
If you browse our educational guides on natural supplementation, read our wellness articles, or explore our product recommendations, the pages you view and the duration of your visit may be logged. This helps us identify which topics resonate with our audience and where we can expand our editorial coverage. No browsing data is linked to your identity unless you separately submit a contact form during the same session.
Use of Data
The data we collect serves specific, defined purposes. We use your information to provide customer support, notify you about changes to our service, and allow you to participate in interactive features of our website. Usage data also helps us monitor the site for technical issues and detect problems that could affect your experience.
Customer Support
Responding to your questions about wellness content and supplement guidance.
Service Updates
Notifying you about meaningful changes to our guides or website features.
Usage Monitoring
Tracking how the site performs and identifying technical issues that need attention.
Content Refinement
Understanding which wellness topics matter to visitors so we can expand coverage.
We do not sell or rent your personal information to third parties for marketing purposes. Your data is used internally to better understand the needs of our visitors and to refine our wellness content. If we ever partner with a service provider to help operate the site, such as a hosting company or analytics platform, that provider receives only the minimum data necessary to perform their function and is bound by their own confidentiality obligations.
Data Retention & Security
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. When you submit a message through our contact form, we keep that correspondence long enough to respond fully and address any follow-up questions. Once the purpose is fulfilled, we remove or anonymize the data so it can no longer be linked to you.
We may retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. In some cases, the law requires us to keep certain records for a defined period. In those instances, we restrict access to the data and delete it once the retention period expires.
A note on transmission security
The security of your data is important to us. We strive to use commercially acceptable means to protect your personal data, including encrypted connections for data in transit and access controls on our internal systems. However, no method of transmission over the Internet is completely secure. While we work to protect your information, we cannot guarantee its absolute security.
Disclosure of Data
We may disclose your personal information in specific, limited circumstances. The conditions below describe when and why disclosure might occur, and what we do to protect your interests in each case.
Required by Law
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as a court order or a formal request from a government agency acting within its legal authority.
Rights & Property
We may disclose data in the good faith belief that such action is necessary to protect and defend the rights or property of Nusa Stamina, our visitors, or others. This could include preventing fraud or addressing activities that could harm the site or its users.
Merger or Sale
In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will provide notice before your personal data becomes subject to a different privacy policy.
Outside these circumstances, we do not share your personal information with third parties unless you have given explicit consent. If we work with a contractor to help operate the site, such as a hosting provider or email service, that contractor receives only the data necessary to perform their specific task and is contractually bound to protect it.
Your Data Protection Rights
Depending on your location, you may have certain data protection rights regarding your personal information. We are committed to helping you exercise those rights clearly and without unnecessary friction.
To access, update, or delete your information, or to object to how we process your data, write to us with your specific request.
[email protected]Right to Access
You can request a copy of the personal information we hold about you. We will provide the data we have on file and explain how it has been used.
Right to Update
If your contact details or other submitted information change, you can ask us to correct outdated records so we hold accurate data.
Right to Delete
You can request that we delete the personal information we have collected from you, subject to any legal obligations that require us to retain specific records.
Right to Object
You have the right to object to our processing of your personal data, particularly where the processing is based on legitimate interests or serves direct marketing.
Right to Restrict
You can request that we temporarily restrict the processing of your information while we verify a concern, correct data, or evaluate your objection.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the features of nusastamina.id. When we make changes, we will post the updated Privacy Policy on this page so you always have access to the current version.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Continued use of the site following the posting of changes constitutes your acceptance of those changes.
If we make material changes that significantly affect how your data is handled, we will provide a more prominent notice on the site or, where we have your contact details, send a direct communication before the changes take effect.
Jl. Sultan Agung No. 25
Guntur, Setiabudi
Jakarta Selatan, 12980
Monday – Friday
09:00 – 18:00 WIB